Privacy Policy

Updated: March 10, 2025

1. Introduction

Welcome to Skillful Lover! Skillful Lover Inc. ("Skillful Lover," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skillfullover.com, including all content, courses (such as "Skillful Touch"), features, and services offered on or through the website (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

This Privacy Policy should be read in conjunction with our Terms of Service, available at skillfullover.com/terms-of-service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

  • A. Personal Data You Provide to Us:
    • Account Registration Information: When you register for an account, we collect personal information, such as your name (if provided), email address, and password (which is hashed and not visible to us).
    • Payment Information: If you make a purchase (e.g., enroll in a paid course), we collect payment information necessary to process your transaction. This information is typically processed by our third-party payment processors (e.g., Coinbase, Braintree), and we do not store your full credit card details. We may store a record of the transaction.
    • Communications: If you contact us directly (e.g., for customer support), we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
    • User Content (If Applicable): If you post comments, reviews, or participate in forums or other interactive features of the Services, we will collect the information you provide in such submissions.
  • B. Information We Collect Automatically When You Use Our Services:
    • Usage Data: We may automatically collect certain information when you access and use the Services, such as your Internet Protocol (IP) address, browser type, browser version, operating system, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
    • Course Progress Data: We track your progress through our courses, including which lessons you have started, viewed, or completed, quiz results (if applicable), and other learning activity data.
    • Cookies and Similar Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

  • Create and manage your account.
  • Provide, operate, and maintain our Services, including delivering course content to you.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (where you have consented or where otherwise permitted by law).
  • Track and analyze your usage patterns to better understand how you use our Services so we can improve them.
  • Protect our Services, including to investigate and address violations of our Terms of Service.
  • Respond to legal requests and prevent harm.
  • Fulfill any other purpose disclosed to you at the time you provide your information or with your consent.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • A. By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
  • B. Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
    • Payment processors (e.g., Coinbase, Braintree)
    • Email service providers (e.g., AWS SES)
    • Analytics providers (e.g., PostHog)
    • Cloud hosting providers
  • C. Business Transfers: If we or our subsidiaries are involved in a merger, acquisition, asset sale, financing, liquidation, bankruptcy, or reorganization, your information may be sold or transferred as part of that transaction. We will notify you (for example, via email and/or a prominent notice on our website) of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • D. With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

  • A. What Are Cookies?: Cookies are small text files stored on your device (computer or mobile device) by your web browser. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information.
  • B. How We Use Cookies: We use cookies that are essential for the functionalities of our Services, including:
    • Authentication: To identify you when you log in to our Services and to keep you logged in during your session.
    • Session Management: To maintain your session state as you navigate through our Services (e.g., remembering your course progress).
    • Preferences: To remember settings and preferences you may apply.
    • Security: To support security features and to help detect malicious activity.
  • C. Types of Cookies We Use:
    • Essential/Strictly Necessary Cookies: These cookies are necessary for the Services to function properly and cannot be switched off if you wish to use features like logging in or accessing your course content. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences (if applicable for non-essential cookies not used here), logging in, or filling in forms.
  • D. Your Choices Regarding Cookies & Cookie Banner:
    • When you first visit our website, you will be informed via a banner that we use cookies. As the cookies we use are essential for the core functionality of our Services (such as logging you in and maintaining your session), your continued use of these features of the Services after seeing this notification signifies your understanding.
    • Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this will affect the availability and functionality of our Services, particularly your ability to log in and access your purchased content.

6. Legal Basis for Processing Personal Information (For EEA/UK Users)

If you are from the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • We need it to provide you the Services, including to operate the Services, provide customer support and personalized features, and to protect the safety and security of the Services (i.e., performance of a contract);
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services (where consent is not required), and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose (e.g., for marketing communications, if applicable); or
  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods.

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at support@skillfullover.com. We will respond to your request within a reasonable timeframe.

10. International Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Our Services are hosted in the United States. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Skillful Lover Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Children's Privacy

Our Services are not intended for use by children under the age of 18 years. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at support@skillfullover.com so that we can take necessary actions.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Services after the posting of such changes will constitute your acknowledgment of the changes and your consent to abide and be bound by the modified Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@skillfullover.com